Exporting your order data allows you to keep detailed records of your shipping costs, carrier information, and fulfillment timelines outside of the Atomix App.
Video Walkthrough
Steps to Export Shipped Orders
Follow these instructions to generate and download your report:
Log in to the Atomix App: Access your dashboard using your credentials.
Navigate to Orders: On the left-hand sidebar, click on the Orders tab.
Filter by Status: * To export only completed orders, select the Shipped status from the top filter bar.
You can also apply additional filters such as Date Range, Carrier, or Store ID to narrow down your results.
Select Orders: * Click the checkbox at the top of the list to select all orders on the current page.
If you have multiple pages, look for the option "Select all orders that match this filter" to ensure your entire history is included.
Click Export: * Once the orders are selected, click the Export button (usually located at the top right of the order table).
A pop-up will ask you to confirm the export.
Download the File: * The system will process the request and generate a CSV file.
Depending on the number of orders, you will either receive a direct download link or an email notification once the file is ready.
What Information is Included in the Export?
The exported CSV file contains detailed columns for each order, including:
Order ID: Your unique Atomix and Store reference numbers.
Customer Information: Name and shipping address.
SKU Details: Items and quantities fulfilled.
Tracking Numbers: Direct links to carrier tracking.
Shipping Method: The specific service level used (e.g., FedEx Ground, USPS Ground Advantage).
Ship Date: The exact date and time the label was scanned.
Troubleshooting
Missing Orders: If an order doesn't appear in the export, double-check that it has been marked as Shipped. Orders in "Pending" or "Processing" will not show up in a Shipped Order export.
Large Files: If you are exporting thousands of orders at once, the process may take a few minutes. Please check your email inbox (including spam) for the download link.