In your online store, there are likely different shipping options such as "standard," "free," or "express." These labels are called Requested Shipping Services. When you map your shipping, you are defining which Atomix service level should be selected for each specific option from your store.
Important: If you change or remove a requested shipping service without prior notice to Atomix, your orders will not be mapped and may be delayed until the correct information is provided.
Service Offering Overview
Understanding our shipping structure is essential for operational success. Clients choose between three primary service levels:
1. Economy ($)
Transit Time: Delivery within 7-10 business days.
Residential Fees: No additional charges for residential deliveries.
Fuel Surcharges: Fees apply based on carrier fluctuations (normalized for projected costs).
Guarantees: Does not include delivery guarantees. Recommended for non-urgent, cost-effective shipping.
2. Ground ($$) - Recommended
Transit Time: Faster delivery, arriving within 5 business days.
Residential & Fuel Surcharges: Includes both residential and fuel surcharges.
Shipping Guarantee: Provides a delivery guarantee, ensuring higher reliability and efficiency.
3. Expedited Services ($$$)
Available for urgent shipments requiring 3-Day, 2-Day, or Next-Day delivery.
Rate Shopping: Atomix selects the best carrier option to meet the requested transit days.
Surcharges: Includes both residential and fuel surcharges.
International Services
International shipping is handled on a case-by-case basis. These services are tailored to each client's unique agreements and specific country requirements.
Action Required
To provide or update your mapping information, please use our official form:
Use this form.
For more detailed information on specific carriers, please refer to our Shipping Overview Article.