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Special Projects: Guidelines & Requests

Learn what qualifies as a Special Project, how to request one, and understand the associated costs and timelines.

What are Special Projects?

Special projects are one-off tasks that fall outside the normal daily Pick/Pack Process. Examples include:

Inventory Management

Product Preparation

Special Handling

Re-Receiving Inventory

Kitting of SKUs

B2B Orders

Inventory Cycle Counts

FBA Prep

Re-Packaging Items

Quality Assurance

Barcoding & Labeling

Orders for influencers, PR, or VIPs (special process/thank you notes)

Your Account Manager can help answer any specific questions related to the process.

📺 Video Tutorial: Process Overview

How do I request a Special Project?

  1. Submission: First, our brand partners determine what type of work is required. This step is handled by submitting our Special Project Form.

  2. Review: Next, your dedicated Account Manager will reach out to go over any details.

  3. Execution: Once the Project Estimates are confirmed by the client and submitted, the Atomix Team performs the job.

  4. Follow-up: After the job is complete, your Account Manager will follow up with the final details related to your project time and cost.

How much do Special Projects Cost?

Item

Rate

Minimum Cost

$60 (Regardless of time taken)

Additional Labor

$60 per-person/hour

Supplies

Billed to client (Boxes, stickers, packaging)

  • Note: Special Projects that take less than 1 hour to complete will be billed at $60.

  • Large-volume kitting: Please reach out to the Customer Experience team to find out if you are eligible for a different pricing structure, depending on the volume/number of kits.


Timeline for Special Projects

  • Standard Timeline: Special Projects will be completed within 5 business days once it is completely submitted.

  • Volume Exception: If the volume of the project requires more than 5 business days, the Customer Experience team will reach out and let you know.

Requirements for a "Completely Submitted" request:

  1. Atomix must have all data and inventory necessary.

  2. The client must approve the quote from their Account Manager.


Ready to start?

If you're ready to submit a Special Project, please fill out the following form: Special Project Form.
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