We're excited to announce a new feature in our Atomix App that allows you to map out your own shipping methods. This feature is available to both new and existing clients. Here's how to use it:
Steps to Map Your Shipping Methods
Log into the Atomix App
Navigate to the Accounts tab
On your Account page, locate the "Shipping Methods" section
Click on the plus (+) icon
Input your requested shipping service name
Select from the following options:
Economy
Ground
Express
International
Note: If you select International, please inform your Account Manager or Onboarding Manager about which international service you'd like to use and whether you want to offer DDP (Delivered Duty Paid) or DDU (Delivered Duty Unpaid). We currently do not offer rate shopping for international services due to the varying customs and shipping setup requirements for each service.
Rate Shopping
We will rate shop between Economy, Ground, and Express options. Keep in mind:
Economy is the cheapest option
Ground is the mid-range option
Express is the most expensive option
Completing the Process
Once you've selected your Atomix shipment choice, your ship mapping will be created.
Viewing Your Ship Mapping
You can view your ship mapping in two ways:
When creating a new order
In the shipping details of an order that has flowed through with the new requested shipping service name
Important Note for Existing Clients
If you're an existing client and you add a new requested shipping service name, it is mandatory for you to create the new ship mapping in our App.
By using this feature, you can customize your shipping options to better suit your business needs and provide more accurate shipping information to your customers.