This article outlines the receiving guidelines for shipments sent to Atomix. It includes information on how to properly label shipments, requirements for packaging, and the importance of providing accurate shipment details.
We encourage you to review these receiving guidelines with your manufacturers to ensure compliance and avoid any delays in the receiving process.
Table of Contents:
1. Timeline for Receiving
What dictates the timeline of a receiving shipment? How long does it take?
Our receiving timeline depends on the condition of the shipment that arrives at our dock. We strive to make receiving fast, accurate, and easy for our clients and for our team.
In order for your receiving to be completed within 5 business days these rules need to be followed.
All pallets and or boxes dropped off a the same time
If the inbound shipment is not all dropped of at the same time your product will not be marked as arrived until the full shipment has been dropped of .
A shipment that is correctly input into the Atomix App, correctly labeled by the manufacturer, and arrives intact takes five business days to receive.
Can I expedite my shipment?
Atomix offers the option to expedite a shipment at an additional charge. The shipment MUST arrive by noon in full the previous day to qualify for next day expediting.
Next Day | 100% |
2nd Day | 75% |
3rd Day | 50% |
4th Day | 25% |
What causes delays in receiving?
Atomix cannot receive your shipment until we have received all the inventory and information relevant to the receiving shipment. Failing to provide this information is the number one reason for delay.
For Atomix to correctly inbound your inventory, Atomix must have all data necessary (boxes and inventory labeled correctly, and warehouse shipment submitted.) Atomix must also receive all the inventory from a shipment before the receiving process begins.
How does missing information impact the cost and speed of receiving?
Please see the table below to learn about how the information you provide for a shipment can impact its receiving timeline.
Missing Information | Days Added to Timeline | Additional Cost |
The shipment information is missing either pallet number or carton number | 2 | $250+ $45/Hour for Atomix to re-label the containers |
The shipment is larger than 15 pallets, is a truckload, or a container | 2 | No additional cost |
Shipment arrives in two parts, or one later than the other. | Each part of a shipment requires 5 days for processing, which begins when it arrives at Atomix | No additional cost |
The inventory in the shipment requires barcodes | 2+ (depending on the number of SKUs that need barcodes) | No penalty fee, only the usual cost of barcoding items, $0.2 per barcode, and $45 per hour. |
The inventory is not packed according to our guidelines (ex: loose items in box, case packs not labeled properly) | 2+ | $45 per hour to re-organize and break down the shipment so that it can be received |
We want to make it as easy as possible for you (and for us!) to get your inventory on the shelves, and then out the door. Please review the following receiving requirements carefully, and ask your account manager if you have any questions.
Where should I send my inventory?
Please send your inventory to the address below
Atomix Logistics / [Your Company Name]
2203 West Michigan Street
Milwaukee, WI 53233
Delivery Note: Enter on 22nd Street - Double Dock Doors under Massive Overhang
Contact Atomix: 414-234-3930 (ext. 3)
When can my inventory arrive?
We receive inventory between 9am and 3pm Tues-Fri.
Please Note: No Lift Gate Access - Special Request Only.
What should go in each box?
Each SKU must be packaged in its own packaging. Each box should have one SKU.
How should I have my manufacturer label my boxes?
The following information is required to be printed on each box. These fields are mandatory. Failure to provide this information will delay your shipment and may incur penalty fees.
COMPANY NAME: |
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SKU: |
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PO NUMBER: |
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QUANTITY PER BOX: |
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ITEM DESCRIPTION: |
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BOX NUMBER: |
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BARCODE/UPC: |
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I'd like to send a box with multiple SKUs, can I do that?
Atomix understands that not all shipments are exactly the same. If you cannot send SKU per box, please reach out to your account manager to receive approval for an alternative packaging method.
If approved, each box must be explicitly and clearly labeled with the SKUs, which are clearly labeled and packaged together, the number of boxes per SKU, and the number of items in the respective box. This information is required in addition to the mandatory fields above.
SKUs cannot be loose or tucked into boxes. SKUs MUST be packaged, labeled, and documented.
Please see the example below of the information required for a box with multiple SKUs.
In this example, BOX 30 of this company's shipment contains 2 SKUs, packaged and clearly labeled in 4 boxes.
COMPANY NAME: | Example LLC |
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BOX NUMBER: | 30 |
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PO NUMBER: | 12345 |
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| SKUs | BOX/ PACKAGE # | SKU QUANTITY PER BOX/ PACKAGE | BARCODE |
| RED HAT | 1 of 4 | 50 |
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| RED HAT | 2 of 4 | 50 |
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| FLAG - L | 3 of 4 | 20 |
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| FLAG - L | 4 of 4 | 20 |
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Do my items need to be barcoded?
Yes, all inventory must be barcoded. Barcodes (UPCs) are the backbone of our verification and inventory management strategy. If inventory is not barcoded, we can provide a stickering service of barcodes for $0.20/sticker, at a rate of $45 per hour. Sending items without barcodes, even if Atomix is notified in advance, will add time to the receipt of your shipment.
A. How to prepare your shipment
3. Box and Pallet Packaging Guide
4. Penalties
Receiving Requirements:
The following steps must be followed in order for Atomix to receive your inventory in a timely manner!
Failure to follow these requirements will result in penalties (please see Pictures & Penalties section below)
1. Each box, pallet, or container must be sent to the following address:
Atomix Logistics / [Your Company Name]
2203 West Michigan Street
Milwaukee, WI 53233
Additionally, please provide the below notes to your manufacturer or shipper:
Delivery Note: Enter on 22nd Street - Double Dock Doors under Massive Overhang
Contact Atomix @ 414-234-3930 (ext. 3)
Delivery Window: 9:00am-4:00pm M-F
No Lift Gate Access - Special Request Only
2. Each SKU must be packaged in its own packaging.
3. Each box should only have one SKU.
If not, SKUs must be properly separated and designated in their own packaging.
If you're unsure, please notify your Account Manager to confirm or additional handling fees will be applied.
The Atomix Team is more than happy to help guide you on how to prep boxes so feel free to reach out at any point!
5. Each box must be explicitly and clearly labeled with the (i) SKU - (ii) the number of boxes per SKU - (iii) the number of items in the respective box.
For example,
REDHAT - 1 of 15 - 50;
REDHAT - 2 of 15 - 50;
FLAG-L - 1 of 2 - 20;
FLAG-L - 2 of 2 - 20.
6. Each box should have the SKU barcode on the exterior.
7. Each pallet cannot exceed 48'' (inches) in Height. Standard Acceptable Pallet Dimensions are 40''x48''x48'' **
8. Each pallet cannot exceed 2,800 pounds.
**unless explicitly discussed with your Account Manager
Box and Pallet Packaging Guide:
COMPANY NAME
SKU
ITEM DESCRIPTION
QUANTITY PER BOX
PO NUMBER
BOX NUMBER
BARCODE
Penalties
The Atomix Team will only be able to receive inventory if a Warehouse Shipment is submitted through the Atomix platform. The Warehouse Shipment is required so that we are able to properly inbound your inventory within 5 days of receiving it.
Failure to comply with these requirements leaves you subject to additional special project fees or label (barcode) fees.
Special project fees are billed at $45/man/hr.
Label fees are $0.20/label (barcode).
If the Warehouse Shipment is not in the system 5 Days prior to arriving at the Atomix Facility, Receiving Delays will occur until the Shipment is properly inputted to the platform.
Note: During the Onboarding Process, the Atomix team will walk you through each step. Please reach out to your Account Manager with any questions!