Shipping inventory to Atomix via freight is a common part of replenishment, and choosing the correct freight method is essential to ensure timely receiving and cost efficiency. This guide breaks down the differences between Full Truckload (FTL) and Less Than Truckload (LTL) shipping, how Atomix handles each, and what you need to know before sending a freight shipment.
What’s the Difference Between FTL and LTL?
Full Truckload (FTL)
Reserved exclusively for one shipment or client
Typically takes up the entire truck, or is priced as such
Ideal for over 12–14 pallets, large volume, or fragile items requiring minimal handling
Faster and more direct shipping route
Less risk of damage due to reduced touchpoints
Less Than Truckload (LTL)
Shared truck space with multiple shippers
Best for 1–10 pallets, or partial shipments
Lower cost than FTL, but often involves more stops and longer transit times
Requires more careful labeling and palletization due to higher handling risk
When Should I Use Each?
Shipment Type Use FTL When: Use LTL When: Pallet Count>12 pallets or full trailer1–10 pallets Urgency Delivery is time-sensitive Flexible delivery window Fragility Products are fragile/sensitive Products are durable Cost Efficiency You're shipping high volume You want to minimize cost for smaller loads Handling Risk You want minimal handling You're okay with more transfers
Atomix Requirements for FTL and LTL Shipments
All freight shipments—whether LTL or FTL—must be scheduled in advance using Conduit, our inbound appointment booking system.
Booking via Conduit
Conduit is required for all FTL and LTL shipments
Create your Receiving Shipment in the Atomix App
You'll then be prompted to book your appointment through Conduit
Appointment times are available Tuesday–Friday, 9am–3pm CT
You must include the ASN (Advanced Shipping Notice) document with every pallet or box
Receiving Timeline SLA
Standard Receiving: 5 business days (excluding Mondays)
Expedited Receiving: Available for an additional fee (see rate table in SLA section)
Late or unscheduled deliveries may result in delays of 10–15 business days and incur fees
Labeling & Documentation Requirements
All LTL/FTL shipments must adhere to Atomix’s freight prep SOPs:
Pallets must be uniformly stacked, shrink-wrapped, and labeled
Include the following on each pallet:
Brand Name
PO Number
Pallet # of #
Detailed packing list
Each carton must be labeled with:
SKU
Quantity
Lot number and expiration (if applicable)
ASN Document must be attached to the outside of each box or pallet
Important SLA Notes & Penalties
Scenario Delay Added Additional Fees Shipment not booked in Conduit+10–15 business days$10/pallet/day No ASN attached+2+ days$25/box + $60/hour for breakdown Improperly labeled or mixed pallets+10–15 business days$100/pallet + $60/hour FTL or LTL shipment split into multiple arrivals+5 days for each delivery part None Non-compliant height or weight Subject to repalletizing$60/hour
Freight Booking Assistance
If you'd like Atomix to book your freight on your behalf (domestic or international), simply use the “Book Freight” option in the Receiving section of the Atomix App.
We’ll provide a quote, options, and schedule the carrier
You’ll receive a Bill of Lading (BOL) and instructions
You still must create a Receiving and apply proper labeling
Common Scenarios We See
New inventory launch: You’re shipping a new production run via FTL from your manufacturer—use our freight booking tool and book Conduit in advance
Restock via LTL: You’re sending 4 pallets from your warehouse—book Conduit for LTL, attach ASN, and confirm shipping labels
International shipments: Atomix can receive international freight; we’ll assist with customs docs and receiving compliance
Questions?
If you’re unsure whether your next shipment should be LTL or FTL, or you need help preparing documentation, reach out via Intercom or message your Pod Manager directly in Slack.