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Can You Fulfill Custom Packaging Orders?

Custom packaging creates memorable unboxing experiences

Patrick Day avatar
Written by Patrick Day
Updated over a week ago


Absolutely – custom packaging is one of our core service offerings.


At Atomix, we understand that for premium eCommerce brands, the unboxing experience is not just a moment—it's a marketing channel, a brand extension, and a customer loyalty builder.


We specialize in high-touch, branded fulfillment that includes everything from custom tissue and stickers to multi-step kit assembly, influencer mailers, and subscription builds.

Why Brands Choose Custom Packaging at Atomix

Custom packaging is ideal for:

  • Building brand identity

  • Creating a memorable unboxing moment

  • Using sustainable materials

  • Including handwritten notes or gift inserts

  • Driving word-of-mouth and repeat purchases

How We Define Custom Packaging vs. Kitting vs. Special Projects

A Kitting Project must meet the following criteria to qualify:


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Recurring orders (e.g. subscription box, product launch)

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Standardized SOP with clear packaging rules

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Branded or custom packaging requirements

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Involves more than simple pick & pack

If it’s a one-off request or involves error correction, it may be routed as a Special Project.

Examples of Custom Packaging Projects We Support

  • Subscription boxes with specific tissue, custom filler, tape sealing, and postcard insert

  • Gift bundles with multiple SKUs in a branded box and note card

  • Amazon-compliant bundles with poly-bagging, barcodes, and warning labels

  • Influencer kits with ribbon, wrapping, handwritten notes, and aesthetic presentation

  • PR mailers or investor boxes with special handling or temperature considerations

How to Get Started with Custom Packaging

  1. Submit a Special Project Request or Kitting SOP Form in the Atomix App

  2. Send a pack-out video or annotated photos of your intended unboxing experience

  3. Atomix will build a custom SOP for our Fulfillment Pod team and warehouse operations

  4. Once approved, your project will enter rotation and fulfillment begins

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Need help designing your unboxing flow? Your Pod Manager or Onboarding Specialist can walk you through what’s possible, help source materials, or provide vendor connections.

Billing & Materials

  • Custom packaging materials (e.g. branded boxes, stickers, tissue, etc.) must be received into inventory and labeled as SKUs in the Atomix App

  • All non-standard materials must be sent to our warehouse in advance

  • Atomix also offers packaging sourcing connections if you need help finding the right materials

Fees:

  • Kitting/Special Projects billed at $60/hour per laborer

  • Packaging materials (unless supplied by client) are billed at cost + handling

  • Handwritten note pricing is based on character count (see [Handwritten Notes FAQ])

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Pro Tip:

Launching a new product or packaging setup? Atomix requires 7 business days minimum for SOP creation and Fulfillment Pod training. Submit your specs early to avoid delays!

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