1. What are “peak season surcharges”?
Peak season surcharges (sometimes called “demand surcharges” or “peak-demand fees”) are temporary additional fees imposed by carriers during high volume or constrained capacity periods to cover increased operational costs.
2. Which carriers and services are impacted?
While surcharges vary by carrier and service type, typical impacted carriers include:
FedEx (Ground, Home Delivery, Express)
UPS (Ground Residential, Air & Ground Saver, Large Package, Over-Maximum)
USPS (Priority Mail, Ground Advantage, Retail vs Commercial pricing)
International carriers will have similar surcharges; for example: FedEx/UPS international import/export demand surcharges of USD 0.10-0.52 per lb.
3. What is Atomix's surcharge time-windows for 2025?
November 3rd-Feb 1st
4. How will this appear on Atomix invoices?
Surcharges will show as a separate line item labeled " Peak Surcharge.”
They are added automatically when carriers apply them to a shipment during the surcharge window.
5. How much are surcharges this year?
Economy Services: $1.25 per order
Ground Services: $2.50 per order
Express Services: $5.00 per order
International Services: $8.50 per order
Atomix Peak Fee: Additional $1.00 per order applied to the standard Order Fee to help cover seasonal operational costs (additional staffing, extended shifts, and throughput increases).
These surcharges will remain in effect from November 3, 2025, through February 1, 2026, and will be automatically removed once normal carrier operations resume.
We appreciate your understanding as these adjustments ensure we can continue to provide timely and accurate fulfillment during the busiest time of the year.